Virtual Technician
Virtual Technician - Home
Support and peace of mind for only 41p per day
£12.75
Includes Antivirus and Cloud Backup
Ideal for home users
Works on Mac and Windows
Free Virus Protection
Security Management / Firewall
Managed Antivirus & Antispyware
12 months Antivirus Subscription (Bitdefender Internet Security)
Real-time Proactive Monitoring
Windows Updates/Patches Monitoring
Hard Disk Usage Monitoring
Schedule Defrag
Backup your Windows/Office Code
Backup your system info (required for system rebuild)
Telephone Support - 2 Incidents Per year
Helpdesk Support (Email) - 2 Incidents Per year
Remote Assist+ Support (screen share) - 1 Incident Per year
Support for Mobile Phone / iPad
Microsoft Windows & macOS Operating System Support
*OPTIONAL EXTRA - Linux Operating System Support
Microsoft Patch & Upgrade Support
Printer Support
Email Client Support (including Outlook)
Email Management
3rd Party Software Administration & Support
ISP Management
VoIP Management*
Router Management
Onsite Hardware & Software Support**
Scheduled Onsite Visit** - 2 hours
Annual MOT - Health Check (worth £64.99)
Discount on On Site / Remote Assist+
Service Reporting (Email) - Monthly
Back-up Administration (3rd party /Local)
100GB Cloud Backup Solution for 3 Devices including NAS
*OPTIONAL EXTRA - Disaster Recovery Restore - £9.99 pm
For full details and information 
Virtual Technician - Starter
Support and peace of mind for only 58p per day
£17.75
Includes Antivirus and Cloud Backup
Suitable for home and home workers
Works on Mac and Windows
Free Virus Protection
Security Management / Firewall
Managed Antivirus & Antispyware
12 months Antivirus Subscription (Bitdefender Total Security)
Anti-Theft with tracking
Real-time Proactive Monitoring
Windows Updates/Patches Monitoring
Hard Disk Usage Monitoring
Schedule Defrag
Backup your Windows/Office Code
Backup your system info (required for system rebuild)
Telephone Support- 4 Incidents Per year
Helpdesk Support (Email) - 4 Incidents Per year
Remote Assist+ Support (screen share) - 2 Incidents Per year
Support for Mobile Phone / iPad
Microsoft Windows & macOS Operating System Support
*OPTIONAL EXTRA - Linux Operating System Support
Microsoft Patch & Upgrade Support
Printer Support
Email Client Support (including Outlook)
Email Management
O365 Support/Management
3rd Party Software Administration & Support
ISP Management
VoIP Management*
Router Management
Onsite Hardware & Software Support**
Scheduled Onsite Visits** - 2 hours
Annual MOT - Health Check (worth £64.99)
Discount on On Site / Remote Assist+
Service Reporting (Email) - Monthly
Back-up Administration (3rd party /Local)
100GB Cloud Backup Solution for 3 Devices including NAS
*OPTIONAL EXTRA - Disaster Recovery Restore - £9.99 pm
For full details and information
Virtual Technician - PRO
Support and peace of mind for only 91p per day
£27.75
Includes Antivirus and Cloud Backup
Includes 100GB of Cloud Backup for 3 Devices.
Works on Mac and Windows
Free Virus Protection
Security Management / Firewall
Managed Antivirus & Antispyware
12 months Antivirus Subscription (Bitdefender Total Security)
Anti-Theft with tracking
Real-time Proactive Monitoring
Windows Updates/Patches Monitoring
Hard Disk Usage Monitoring
Schedule Defrag
Backup your Windows/Office Code
Backup your system info (required for system rebuild)
Support for Mobile Phone / iPad
Unlimited Telephone Support
Unlimited Helpdesk Support (Email)
Unlimited Remote Assist+ Support
Microsoft Windows & macOS Operating System Support
Linux Operating System Support
Microsoft Patch & Upgrade Support
Printer Support
Server Support
Email Client Support (Outlook)
Email Management
O365 Support/Management
Network Management & Support
Network Proactive Monitoring
3rd Party Software Administration & Support
ISP Management
VoIP Management*
Router Management
Onsite Hardware & Software Support - 4 days per year
Scheduled Onsite Visits** - 1 day per year
Annual MOT - Health Check (worth £64.99)
Discount on On Site / Remote Assist+
Service Reporting (Email) - Weekly
Warranty Fulfilment
Asset Management
Site Survey
Back-up Administration (3rd party /Local)
100GB Cloud Backup Solution for 3 Devices including NAS
*OPTIONAL EXTRA - Disaster Recovery Restore - £9.99 pm
For full details and information
Virtual Technician - MAX
Support and peace of mind for only £1.24 per day
£37.75
Includes Antivirus and Cloud Backup
Includes 100GB of Cloud Backup for 3 Devices.
Works on Mac and Windows
Free Virus Protection
Security Management / Firewall
Managed Antivirus & Antispyware
12 months Antivirus Subscription (Bitdefender Total Security)
Anti-Theft with tracking
Real-time Proactive Monitoring - with live intervention to resolve issue
Windows Updates/Patches Monitoring
Hard Disk Usage Monitoring
Schedule Defrag
Backup your Windows/Office Code
Backup your system info (required for system rebuild)
Support for Mobile Phone / iPad
Unlimited Telephone Support
Unlimited Helpdesk Support (Email)
Unlimited Remote Assist+ Support
Microsoft Windows & macOS Operating System Support
Linux Operating System Support
Microsoft Patch & Upgrade Support
Printer Support
Server Support
Email Client Support (Outlook)
Email Management
O365 Support/Management
Network Management & Support
Network Proactive Monitoring
3rd Party Software Administration & Support
ISP Management
VoIP Management*
Router Management
Onsite Hardware & Software Support** - 6 days per year
Scheduled Onsite Visits** - 2 days per year
Annual MOT - Health Check (worth £64.99)
Discount on On Site / Remote Assist+
Service Reporting (Email) - Weekly
Warranty Fulfilment
Asset Management
Site Survey
Back-up Administration (3rd party /Local)
100GB Cloud Backup Solution for 3 Devices including NAS
*OPTIONAL EXTRA - Disaster Recovery Restore - £9.99 pm
For full details and information
* = OPTIONAL CHARGEABLE EXTRA
** = OPTIONAL easypccare.co.uk discounted Unlimited Backup Solution
*** = OPTIONAL easypccare.co.uk discounted Disaster Recovery Solution –
includes Unlimited Backup plus 512GB sync drive and system rebuild
VoIP Management# – Included if VoIP services are provided by easypccare.co.uk
Onsite Hardware & Software Support## – Additional days can be purchased at discounted rate
Scheduled Onsite Visits### – Additional days can be purchased at discounted rate